A. MyProtel is a web-based application that provides Protel’s subscribers with the ability to access and then search our database of over 1000 ‘live’ Project Bulletins.

A. To access MyProtel all you need is an Internet connection, a username and a password. MyProtel is a web-based service that can be found at the following URL: http://www.myprotel.co.uk/

A. As an existing subscriber, you will be sent a username and password to allow you to login to the system.

A. We undertook an extensive Customer Survey at the beginning of 2011 and this survey identified a number of improvements our customers wanted in the way that we provide our Project Bulletin information. Particularly there was considerable feedback about the desire to ‘personalise’ the service around each subscribers information needs. Many of the changes we have made to improve the service via MyProtel have been introduced as a direct result of this feedback. We believe that through MyProtel we will deliver all the key improvements our subscribers told us they wanted and needed to ensure that they got the maximum value from their investment with Protel.

A. The key ways in which we have improved the service revolve around two key principles: firstly, providing our subscribers with the ability to ‘personalise’ the service around their particular needs and, secondly, providing the data in as ‘granular’ form as possible to allow for very targeted searching of the database. This means that you can now search the database in a much more refined way (for example: by region, by project value, by project status, by key needs, by key project dates) and you can set up and save search profiles so that you only get to see the information that you are interested in. There are many other ways in which we have improved the service – including the ability to ‘track’ projects and receive alerts by email / SMS when your tracked projects are updated and we recommend that you login and try the service for yourself to see the full extent of these improvements.

A. The short answer to this question is “no”. For a short period after the launch of MyProtel, we will continue to send the bulletins by email every week as we currently do. This parallel distribution of the bulletins will, however, stop after 2 weeks and after this time the only way to access the full details of the Project Bulletins will be via the MyProtel system. We will continue to send an email out every week with headlines of the Bulletins that we have added or amended in the previous week but you will need to login to MyProtel to see the bulletins in detail.

A. As an existing subscriber the answer is “yes”. We will provide usernames and passwords to all the valid users of the information at your organisation. If we do not already have these users on our records, you will need to provide us with their details.

A. Using MyProtel gives you the option to directly send a copy of a bulletin as an email or you can download any Bulletin as an XML document, these documents can then sent as an email attachment in the normal way.

A. We are providing all our subscribers with the ability to download the details of individual project contacts via the industry standard VCard process. These VCards can then be imported into most popular contact management / CRM systems such as Microsoft Outlook or Salesforce CRM.