The Customer Services Team

Debbie Broun - Before joining Protel in 2002 Debbie had spent 17 years in sales support, direct sales and sales management roles within the beverage and pharmaceutical sectors for equipment supply companies including Scandi Brew Ltd and Toftejorg Ltd.  Debbie is now Protel's Customer Services Manager and a significant part of her time is spent in maintaining regular contact with our clients to ensure that our services continue to meet their requirements.  Debbie also provides liaison between our clients and research team to provide rapid responses to specific project queries.
Email: debbieb@protelprojects.com

Alana Devereux - Alana has 15 years experience in business finance and administration, specializing in implementing and managing effective systems and processes.  Alana ensures that all clients are kept informed of their subscription status and provides a vital link between information users and their accounts departments to ensure a smooth and continuous service. 
Email: alanad@protelprojects.com

Tony Hough - Following an early sales career in the financial services sector, Tony graduated with a combined BA in Law, Politics & Economics.  He then moved into transport management within the London-based fashion and magazine industries, and subsequently into general management and business development as a Director of a logistics company with national delivery contracts.  Tony continued his general management and business development focus as a Director of start-up businesses in industrial equipment sales and process engineering, specializing in the ultra-pure chemical sector.  In 1997 Tony became a founding Director of Protel Associates Ltd with specific responsibility for business development, and continues to head the business and its highly talented and experienced staff.
Email: tonyh@protelprojects.com